AnjoConnect™ Privacy Policy
Effective Date: October 12, 2026
This Privacy Policy explains how Anjo AI, Inc. ("Company," "we," "us," or "our") collects, uses, shares, and protects information in connection with AnjoConnect™, our wearable device, companion application, and web application (collectively, the "Product"), when the Product is purchased and used directly by consumers. It supplements our Terms of Use (https://www.anjo.ai/terms-of-use), which governs your use of the Product, and should be read together with it.
SCOPE NOTE: THIS POLICY COVERS ONLY THE DIRECT-TO-CONSUMER USE OF THE PRODUCT. IF THE PRODUCT WAS PROVIDED TO YOU BY A DOCTOR, ALLERGIST, CLINIC, HEALTH SYSTEM, OR INSURER AS PART OF YOUR CARE, YOUR INFORMATION MAY INSTEAD BE GOVERNED BY THAT PROVIDER'S HIPAA NOTICE OF PRIVACY PRACTICES AND BY A SEPARATE AGREEMENT BETWEEN THAT PROVIDER AND THE COMPANY. THIS DOCUMENT IS NOT A HIPAA NOTICE OF PRIVACY PRACTICES.
If you are a parent or legal guardian, this Policy explains both what we collect about you and what we collect about your child, and describes your rights regarding your child's information, including under the Children's Online Privacy Protection Act ("COPPA").
1. Information We Collect
1.1 Information You or Your Child Provide
Parent/Guardian Account Information: name, email address, and payment information (processed by our third-party payment processor; we do not store full payment card numbers) used to create and manage the account and, as described in Section 3, to verify parental consent.
Child Profile Information: a name or nickname, age or birthdate (used to screen for age eligibility and COPPA status), and any allergy or health-related profile details a parent chooses to enter, such as known allergens, medications, or emergency contacts.
Support Communications: information you provide when you contact us for support.
1.2 Information Collected Automatically Through the Product
Biosignal Data: physiological signals such as heart rate, motion, and skin temperature trends collected by the Wearable Device and processed by our Software, and shown as general wellness information in the Web Application.
Location Data: with your permission, approximate or precise location may be collected to support location-based features (for example, showing local allergen or pollen condition information). Location features can be disabled in-app; disabling them may limit related functionality.
Device and Usage Data: device identifiers, IP address, app version, and usage/diagnostic data (for example, crash reports and feature-usage analytics) collected via the Software and Web Application to operate, secure, and improve the Product.
1.3 Information We Do Not Intentionally Collect
We do not knowingly collect more personal information from a child than is reasonably necessary for the child to use the Product's features, and we do not require a child to disclose more information than necessary to participate in an activity.
2. How We Use Information
To provide, operate, and maintain the Product, including displaying Biosignal Data and location-based information to the account holder through the Web Application.
To create and secure accounts, including verifying parental consent as described in Section 3.
To provide customer support and respond to inquiries.
To maintain the security, integrity, and proper functioning of the Product, including diagnosing technical issues.
To improve the Product, generally using aggregated or de-identified data where feasible.
To comply with legal obligations, enforce our Terms of Use, and protect the safety of users and the public.
WE DO NOT USE A CHILD'S PERSONAL INFORMATION FOR TARGETED OR BEHAVIORAL ADVERTISING, AND WE DO NOT SELL A CHILD'S PERSONAL INFORMATION.
3. Children's Privacy and Parental Consent (COPPA)
The Product is intended for use by individuals age 4 and older, primarily children and teens between approximately 4 and 15, always under the account and supervision of a parent or legal guardian. Because many users are under 13, we comply with COPPA as described below.
3.1 Verifiable Parental Consent
Before we collect personal information from a child under 13, we require the parent or legal guardian who creates the account to complete a payment-card verification step, which is one of the methods recognized by the Federal Trade Commission for obtaining verifiable parental consent. This step confirms that an adult, rather than the child, is establishing the account and consenting to the collection described in this Policy.
3.2 Parental Rights
If you are a parent or legal guardian, you may at any time:
Review the personal information we have collected from your child;
Request that we delete your child's personal information;
Refuse to permit our further collection or use of your child's information and request closure of the account; and
Ask us questions about our practices with respect to the information we collect from children.
To exercise any of these rights, contact us using the information in Section 10. We may take reasonable steps to verify that a request comes from the child's parent or legal guardian before acting on it.
4. How We Share Information
We currently host the Product on U.S.-based cloud infrastructure and use a limited number of third-party service providers. We share information only as follows:
Service Providers: vendors who perform services on our behalf, such as our cloud hosting provider and our payment processor, under contracts that limit their use of the information to providing services to us.
Legal and Safety Reasons: when required by law, legal process, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of the Company, our users, or the public.
Business Transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
With Your Direction: when you or a parent affirmatively directs us to share specific information (for example, exporting data to share with a physician).
WE DO NOT SELL PERSONAL INFORMATION, AND WE DO NOT SHARE PERSONAL INFORMATION WITH THIRD PARTIES FOR CROSS-CONTEXT BEHAVIORAL ADVERTISING.
We may share aggregated or de-identified information that cannot reasonably be used to identify you or your child, including for research or product-improvement purposes.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure, including encryption in transit, access controls, and limiting employee access on a need-to-know basis. Some of these safeguards are modeled on practices used in HIPAA's Security Rule as a matter of good practice, even though, as noted above, this direct-to-consumer channel is not itself subject to HIPAA. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If we experience a breach involving unsecured personal health information collected through the Product, we will provide notification as required by applicable law, including the FTC's Health Breach Notification Rule where it applies, and applicable state breach notification laws.
6. Data Retention
We retain personal information, including Biosignal Data, for as long as the account remains active, and for 30 days after account closure, unless a longer period is required to comply with legal obligations, resolve disputes, or enforce our agreements. Parents may request earlier deletion as described in Sections 3.2 and 7.
7. Your Rights and Choices
Depending on your state of residence, you (or, for a child's information, the parent or guardian) may have rights to access, correct, or delete personal information, obtain a copy of it, and opt out of certain processing, such as targeted advertising or the sale or sharing of personal information (although, as noted above, we do not currently sell personal information or use it for targeted advertising). To exercise any of these rights, contact us using the information in Section 10. We will respond within the timeframe required by applicable law and may need to verify your identity or authority to act on a child's behalf before completing a request.
Currently, requests are handled by contacting us directly rather than through in-app self-service tools; we may add in-app access, export, or deletion controls in the future.
8. Geographic Scope
The Product and this Policy are currently intended for users located in the United States, and our infrastructure and service providers are U.S.-based. If we expand to other countries, we will update this Policy to describe any additional protections or cross-border transfer safeguards that apply.
9. Third-Party Hardware (Samsung Galaxy Watch)
The Wearable Device is Samsung Galaxy Watch hardware running our proprietary Software. Samsung's own operating system and any Samsung account or Samsung Health functionality on the device are governed by Samsung's own privacy notices, not this Policy. We encourage you to review Samsung's privacy documentation for information about data Samsung itself collects through the underlying device and operating system.
10. Contact Us
Questions about this Privacy Policy, or requests regarding your or your child's information, can be directed to:
Anjo AI, Inc.
61 West Palisade Avenue, Englewood, NJ 07631
Email: Privacy@anjo.ai
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (for example, by posting an updated effective date, through the Web Application, or by email to the parent on file). Continued use of the Product after changes take effect constitutes acceptance of the updated Policy.