AnjoConnect™ Terms of Use
Effective Date: October 12, 2026
These Terms of Use ("Terms") are a binding agreement between you and Anjo AI, Inc. ("Anjo AI, Inc.," "Company," "we," "us," or "our") governing your access to and use of the AnjoConnect™ wearable device, companion mobile/web application, and related online services (collectively, the "Product" or "Service"). If you are a parent or legal guardian setting up or supervising the Product for a child, "you" includes both you and the child user, and you are responsible for the child's compliance with these Terms as described in Section 3.
BY CREATING AN ACCOUNT, SETTING UP THE PRODUCT, OR OTHERWISE USING THE SERVICE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE PRODUCT.
These Terms include, in Section 4, an important notice that the Product is NOT A MEDICAL DEVICE; in Section 15, a LIMITATION OF LIABILITY; and in Section 18, an AGREEMENT TO ARBITRATE DISPUTES AND A WAIVER OF CLASS ACTIONS. Please read these sections carefully.
1. Acceptance of These Terms
These Terms apply to every person who registers an account for, sets up, or uses the Product, including parents/guardians who register on behalf of a child. By using the Product you represent that you have the legal authority to agree to these Terms — either because you are an adult using the Product yourself, or because you are the parent or legal guardian of the child who will use it and you accept these Terms on the child's behalf.
These Terms incorporate by reference our Privacy Policy (available at https://www.anjo.ai/privacy-policy), which explains what data the Product collects, including biosignal and health-adjacent data from children, and how that data is used, shared, and protected. If you have not read the Privacy Policy, please do so before using the Product.
2. Definitions
"Wearable Device" means the Samsung Galaxy Watch hardware on which our proprietary software is installed and distributed as part of the Product.
"Software" or "App" means AnjoConnect™'s proprietary application running on the Wearable Device and the associated mobile application, if any.
"Web Application," "Portal," or "Anjo app" means the Anjo mobile application (iPhone and Android) and any browser-based dashboard through which biosignal readings and related information are reported to the user and/or the user's parent or guardian.
"Biosignal Data" means the physiological signals (such as heart rate, motion, skin temperature, or similar wellness signals) collected by the Wearable Device and processed by the Software.
"Child" or "Minor User" means a Product user under the age of 18 (or the age of legal majority in their jurisdiction, if different).
"Parent" means a parent or legal guardian who registers an account, accepts these Terms, and supervises a Child's use of the Product.
3. Eligibility; Children and Parental Consent
The Product is designed for use by individuals age 4 and older, and is primarily marketed to families with children and teens between approximately 4 and 15 years old. The Product is not designed or tested for children under 4 and must not be used with children under that age.
If the intended user is under 18: a parent or legal guardian must create and control the account, must read and accept these Terms and the Privacy Policy on the child's behalf, and remains responsible for supervising the child's use of the Product at all times, including fit, wear time, skin checks, and interpretation of any information shown in the Web Application.
If the intended user is under 13: the Children's Online Privacy Protection Act (COPPA) requires us to obtain verifiable parental consent before collecting personal information from the child. We describe our consent process and your rights (including the right to review, refuse further collection of, or request deletion of your child's information) in the Privacy Policy. We collect only the information reasonably necessary for the Product to function and do not condition a child's participation in an activity on disclosing more personal information than is reasonably necessary.
A Parent who registers an account represents that they are the child's parent or legal guardian and have the authority to consent on the child's behalf. The Company may require additional verification of parental status or consent before allowing a Child's account to become active, and may suspend or terminate an account if it cannot verify appropriate consent.
Adults may also use the Product for their own personal wellness monitoring, subject to these same Terms.
4. Important Notice: The Product Is Not a Medical Device
THE PRODUCT IS A GENERAL WELLNESS PRODUCT ONLY. IT IS NOT A MEDICAL DEVICE, IS NOT INTENDED TO BE A MEDICAL DEVICE, AND HAS NOT BEEN CLEARED, APPROVED, OR OTHERWISE REVIEWED BY THE U.S. FOOD AND DRUG ADMINISTRATION (FDA) OR ANY OTHER REGULATORY AUTHORITY FOR THE DIAGNOSIS, TREATMENT, CURE, MITIGATION, OR PREVENTION OF ANY DISEASE, ALLERGY, OR MEDICAL CONDITION, INCLUDING ANAPHYLAXIS OR ANY OTHER ALLERGIC REACTION.
More specifically, and without limiting the notice above:
The Product does not diagnose allergies, allergic reactions, anaphylaxis, or any other medical condition. It does not detect, predict, or confirm whether a user is having or will have an allergic reaction.
The Product does not treat, cure, mitigate, or prevent any disease or condition. It has no therapeutic function of any kind.
The Biosignal Data shown in the Web Application is general wellness information only (for example, trends in heart rate or motion), and is not a clinical or diagnostic measurement. Consumer-grade wearable sensors, including the Wearable Device, are less accurate than clinical or medical-grade equipment and can produce inaccurate, delayed, incomplete, or missing readings.
The Product is not a substitute for, and must never be used in place of, professional medical advice, diagnosis, or treatment; an epinephrine auto-injector or other prescribed emergency medication; a medical alert system; or the independent judgment of a parent, caregiver, or treating physician.
IN A SUSPECTED ALLERGIC REACTION OR ANY OTHER MEDICAL EMERGENCY, DO NOT RELY ON THE PRODUCT. FOLLOW THE USER'S EXISTING ALLERGY ACTION PLAN, ADMINISTER PRESCRIBED EMERGENCY MEDICATION IF INDICATED, AND CALL 911 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY. THE PRODUCT DOES NOT CONTACT EMERGENCY SERVICES, CAREGIVERS, OR ANY THIRD PARTY ON THE USER'S BEHALF UNLESS AND ONLY TO THE EXTENT A SPECIFIC FEATURE EXPRESSLY STATES OTHERWISE IN ITS PRODUCT DOCUMENTATION, AND EVEN THEN SUCH A FEATURE MAY FAIL OR BE DELAYED.
Always consult a licensed physician or allergist before making any decision about allergen exposure, food, medication, or emergency treatment. Never disregard, delay, or alter professional medical advice, or delay seeking it, because of anything reported by the Product.
You (and, for a Child user, the Parent) are solely responsible for the ongoing medical management of any allergy or health condition, including maintaining and following an appropriate allergy action plan prepared with a physician, independent of the Product.
By using the Product, you acknowledge and agree that the Product is a wellness and information tool, not a diagnostic, therapeutic, or life-safety device, and that the Company makes no representation that the Product can detect or prevent an allergic reaction or any other medical event.
5. Description of the Service; Third-Party Hardware
The Product consists of (a) the Wearable Device (Samsung Galaxy Watch hardware running our proprietary Software), (b) the Software installed on that hardware, and (c) the Web Application through which biosignal trends and related wellness information are reported to the user and/or Parent.
The Wearable Device is manufactured by Samsung Electronics Co., Ltd. or its affiliates ("Samsung"). Samsung is not a party to these Terms, is not responsible for the Software or the Service, and has not endorsed the Product. Hardware defects, battery performance, water resistance, durability, and similar hardware matters are governed by Samsung's own warranty and terms, not by these Terms; warranty service for the Wearable Device is coordinated through the Company's logistics partner, as described in your product documentation. The Company disclaims any responsibility for defects or failures originating in the Wearable Device hardware itself, as opposed to the Software we install on it.
The Service depends on third-party infrastructure (including cellular/Wi-Fi/Bluetooth connectivity, cloud hosting, and Samsung's operating system) that we do not control. Interruptions, delays, or inaccuracies caused by such third-party infrastructure are outside our control, and Section 15 (Limitation of Liability) applies to them.
6. Account Registration and Security
To use the Product, you (or, for a Child, the Parent) must create an account and provide accurate registration information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at Support@anjo.ai if you suspect unauthorized use of your account.
7. License Grant and Acceptable Use
Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Software and Web Application solely for your personal, non-commercial use with the Wearable Device, in accordance with the Product documentation.
You agree not to: (a) reverse engineer, decompile, or attempt to extract the source code of the Software, except to the extent applicable law expressly permits; (b) use the Product for any purpose other than personal wellness monitoring, including any diagnostic, clinical, or commercial purpose; (c) remove or alter any proprietary notices; (d) use the Product in a manner that could endanger a Child, including relying on it as a substitute for adult supervision; or (e) attempt to interfere with, disable, or circumvent any security feature of the Product.
8. User Content, Data, and Privacy
Our Privacy Policy (available at https://www.anjo.ai/privacy-policy) describes what Biosignal Data and other personal information we collect, including from Child users, how we use and share it, how long we retain it, the security measures we apply, and the rights available to you and, for Child users, to Parents under COPPA and other applicable law. The Privacy Policy is incorporated into these Terms by reference. If you have questions about your child's data or wish to review, correct, or delete it, contact us using the information in the Privacy Policy or in Section 22 below.
You retain any rights you may have in content you submit to the Product (such as profile information). You grant the Company a limited license to use that content solely to operate, maintain, and improve the Service, as further described in the Privacy Policy.
9. Health and Safety Warnings
Please review these safety notices, particularly for young children:
Fit and supervision: an adult should fit the Wearable Device band, check it regularly for tightness, skin irritation, or pressure marks, and remove it if any irritation, rash, or discomfort occurs.
Choking and small parts: bands, clasps, and chargers may present a choking or entanglement hazard for young children. Do not leave a young child unsupervised with the Wearable Device, packaging, or accessories.
Skin sensitivity: some users may experience allergic or irritant skin reactions to the band material, adhesives, or metal components, unrelated to the food or environmental allergies the Product is designed to help monitor for wellness purposes. Discontinue use and consult a physician if skin irritation occurs.
Water, heat, and battery safety: follow Samsung's guidance on water resistance, charging, and battery care. Do not charge the Wearable Device while it is being worn, and do not expose it to extreme heat.
Wireless functionality: the Wearable Device uses Bluetooth and/or Wi-Fi/cellular connectivity. If you or your child have a pacemaker or other implanted medical device, consult your physician and Samsung's device documentation before use.
Data gaps: the Wearable Device may lose signal, run out of battery, disconnect, or otherwise fail to record or transmit data at any time, including during sleep, exercise, or an actual allergic reaction. Do not treat the absence of an alert or reading as confirmation that no reaction is occurring.
10. Fees and Subscriptions
The Product requires a one-time device price of $389 for the Wearable Device (pre-order pricing, plus a $20 flat shipping rate and applicable taxes), plus a paid subscription for access to the Service, as described at the time of purchase. The Company offers two subscription plans:
Annual plan: $300 per year, prepaid.
Monthly plan: $30 per month, with no minimum commitment.
When billing starts: Billing begins once you have received your Wearable Device and registered with the Anjo app. On the date you register, your credit card will be charged automatically for your selected subscription plan (the full $300 for the prepaid plan, or the first $30 monthly payment for the monthly plan). If you are on the monthly plan, your credit card will then be charged automatically each month thereafter.
Early Bird pricing and renewals: The $300 annual and $30 monthly pre-order (Early Bird) rates apply to your first twelve (12) months of service. After that, the then-current standard subscription rate applies. Subscriptions renew automatically at the end of each subscription term unless canceled.
Pre-order cancellation: You may cancel your pre-order at any time before March 1, 2027 and receive an immediate full refund of your payment (your bank may take a few business days to post it). After March 1, 2027, we place watch orders with our manufacturer, and pre-order cancellations are handled by our customer service team through the device return process described below. Contact Support@anjo.ai.
Device returns: You may return the Wearable Device within thirty (30) days of delivery for a full refund of the device price ($389), excluding return shipping costs. The device, charger, and included accessories must be returned undamaged and in good working condition, subject to normal wear and tear. Refunds are issued to the original payment method after the returned items are received and inspected.
Monthly plan cancellation: You may cancel your monthly subscription at any time in the Anjo app, with thirty (30) days' notice from the date you submit your request, and without penalties or a minimum commitment. Your subscription stays active and billing continues during the notice period. If a monthly billing date falls within the notice period, that payment is charged and your service continues through the end of that billing period. Partial months are not refunded.
Annual plan cancellation: You may cancel your annual subscription at any time in the Anjo app with thirty (30) days' notice. Your subscription stays active until the effective cancellation date, thirty (30) days after your request. On that date, we will calculate and issue a prorated refund for the unused portion of your annual subscription to your original payment method.
Cancellation confirmation: You will receive an email confirming your effective cancellation date and any applicable refund. Cancelling your subscription does not require returning the Wearable Device; the watch is yours to keep.
All fees are exclusive of applicable taxes unless stated otherwise.
10.1 Auto-Renewal Disclosures
Where required by applicable state law, we will provide clear and conspicuous disclosure of these automatic-renewal and continuous-service terms before you complete your purchase, and we will not charge you for a renewal without the consent these laws require.
California residents: Under California's Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600–17606), before your subscription automatically renews for a term of one year or longer, we will send you a reminder notice by email. We will also provide a cancellation method that is at least as easy to use as the method by which you signed up, including the ability to cancel online without contacting us by phone or mail if you signed up online.
New York residents: Under New York General Business Law § 527-a, if you are enrolled in a continuous-service subscription, we will provide clear and conspicuous notice of these automatic-renewal terms and the cancellation procedure, and, for a term of one year or longer, a renewal reminder as required by that law.
Residents of other states: A number of other states have enacted similar automatic-renewal or "negative option" laws that may require additional disclosures, reminder notices, or cancellation mechanisms depending on your state of residence and subscription term. Where any part of this Section 10 conflicts with a mandatory disclosure or cancellation right under your state's law, your state's law controls to the extent required.
To cancel your subscription, use the cancellation option in the Anjo app or contact us at Support@anjo.ai.
11. Intellectual Property
The Software, Web Application, and all related content, trademarks, and technology (excluding the underlying Samsung hardware and operating system, which remain Samsung's property) are owned by Anjo AI, Inc. or its licensors and are protected by intellectual property laws. Except for the limited license granted in Section 7, no rights are transferred to you.
12. Feedback
If you send us feedback, ideas, or suggestions about the Product, you grant us the right to use them without restriction or compensation to you.
13. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE PRODUCT (INCLUDING THE SOFTWARE, WEB APPLICATION, AND ANY BIOSIGNAL DATA OR REPORTS) IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE PRODUCT WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY BIOSIGNAL DATA WILL BE ACCURATE OR COMPLETE, OR THAT THE PRODUCT WILL DETECT, PREDICT, OR PREVENT ANY ALLERGIC REACTION OR OTHER HEALTH EVENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
14. Assumption of Risk
You understand that monitoring wellness signals in connection with allergies or other health conditions carries inherent risk, and that consumer wearable technology can fail, be delayed, or be inaccurate. You voluntarily assume all risks associated with using the Product, including reliance on it in a manner inconsistent with Section 4, and you agree that the Company is not responsible for medical outcomes, including allergic reactions, that occur while the Product is in use or not in use.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE PRODUCT, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE PRODUCT OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID THE COMPANY FOR THE PRODUCT OR SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS ($100).
Because the Product is not a medical device (see Section 4), this limitation of liability specifically extends to, without limitation, any claim that the Product failed to detect, predict, warn of, or prevent an allergic reaction, anaphylaxis, or any other medical event; any claim based on inaccurate, delayed, incomplete, or missing Biosignal Data; and any claim that a user or Parent relied on the Product in place of professional medical advice, an allergy action plan, prescribed emergency medication, or emergency medical services.
Nothing in these Terms is intended to limit liability in ways not permitted by applicable law. Some jurisdictions do not allow the exclusion or limitation of liability for death, personal injury, or gross negligence/willful misconduct, or the exclusion of certain damages for consumer transactions or for products marketed to or used by children; in such jurisdictions, the above limitations apply only to the fullest extent such law permits, and nothing here excludes or limits liability that cannot lawfully be excluded or limited.
16. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your (or, for a Child user, the Parent's or Child's) use or misuse of the Product; (b) violation of these Terms; (c) reliance on the Product contrary to Section 4; or (d) violation of any applicable law or the rights of a third party. This indemnification obligation applies to Parents with respect to a Child's use of the Product to the extent permitted by applicable law; some jurisdictions limit a parent's ability to indemnify a company for a minor's conduct, and this provision is intended to apply only to the extent enforceable.
17. Term, Suspension, and Termination
These Terms remain in effect while you use the Product. We may suspend or terminate your access at any time, with or without notice, including if we believe you have violated these Terms, misused the Product, or if we cannot verify appropriate parental consent for a Child user. You may stop using the Product and request account deletion at any time by contacting Support@anjo.ai. Sections that by their nature should survive termination (including Sections 4, 11–16, and 18–20) will survive.
18. Dispute Resolution: Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
18.1 Agreement to Arbitrate
Except for disputes that qualify for small claims court or that seek only injunctive relief for intellectual property infringement or misuse of the Product, you and the Company agree to resolve any dispute arising out of or relating to these Terms or the Product through final and binding arbitration, rather than in court, except that either party may bring an individual action in small claims court.
18.2 Arbitration Procedure
The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in Delaware (or another mutually agreed location, or, where the rules permit, remotely/virtually). The arbitrator's decision will be final and binding, subject to limited judicial review under applicable arbitration law.
18.3 Class Action and Jury Trial Waiver
YOU AND THE COMPANY EACH AGREE THAT ANY PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. IF ANY COURT OR ARBITRATOR DETERMINES THAT THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO A PARTICULAR CLAIM OR REMEDY, THAT CLAIM OR REMEDY (AND ONLY THAT CLAIM OR REMEDY) WILL PROCEED IN COURT, AND ALL OTHER CLAIMS REMAIN SUBJECT TO ARBITRATION.
18.4 Right to Opt Out
You may opt out of this arbitration agreement by sending written notice to Anjo AI, Inc., Attn: Legal, 61 West Palisade Avenue, Englewood, NJ 07631, or legal@anjo.ai, within 30 days of first accepting these Terms, stating your name and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts identified in Section 19.
18.5 Minors and Arbitration
Some states limit or prohibit the enforcement of pre-dispute arbitration agreements against, or affecting the rights of, minors, particularly for claims involving personal injury. This Section 18 is intended to apply to the fullest extent enforceable in the relevant jurisdiction.
19. Governing Law and Venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, except to the extent a different jurisdiction's consumer-protection or children's-privacy law mandatorily applies. For any dispute not subject to arbitration under Section 18 (including small claims actions or claims excluded from arbitration), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
20. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by posting an updated effective date, through the Web Application, or by email to the Parent on file). Continued use of the Product after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, stop using the Product and contact us to close your account.
21. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy and any order/purchase terms, constitute the entire agreement between you and the Company regarding the Product.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment: You may not assign these Terms without our consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
Notices: We may provide notices to you via the Web Application, email, or other reasonable means.
22. Contact Us
Questions about these Terms, the Product, or your (or your child's) account can be directed to:
Anjo AI, Inc.
61 West Palisade Avenue, Englewood, NJ 07631
Email: legal@anjo.ai
These Terms of Use ("Terms") are a binding agreement between you and Anjo AI, Inc. ("Anjo AI, Inc.," "Company," "we," "us," or "our") governing your access to and use of the AnjoConnect™ wearable device, companion mobile/web application, and related online services (collectively, the "Product" or "Service"). If you are a parent or legal guardian setting up or supervising the Product for a child, "you" includes both you and the child user, and you are responsible for the child's compliance with these Terms as described in Section 3.
BY CREATING AN ACCOUNT, SETTING UP THE PRODUCT, OR OTHERWISE USING THE SERVICE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE PRODUCT.
These Terms include, in Section 4, an important notice that the Product is NOT A MEDICAL DEVICE; in Section 15, a LIMITATION OF LIABILITY; and in Section 18, an AGREEMENT TO ARBITRATE DISPUTES AND A WAIVER OF CLASS ACTIONS. Please read these sections carefully.
1. Acceptance of These Terms
These Terms apply to every person who registers an account for, sets up, or uses the Product, including parents/guardians who register on behalf of a child. By using the Product you represent that you have the legal authority to agree to these Terms — either because you are an adult using the Product yourself, or because you are the parent or legal guardian of the child who will use it and you accept these Terms on the child's behalf.
These Terms incorporate by reference our Privacy Policy (available at https://www.anjo.ai/privacy-policy), which explains what data the Product collects, including biosignal and health-adjacent data from children, and how that data is used, shared, and protected. If you have not read the Privacy Policy, please do so before using the Product.
2. Definitions
"Wearable Device" means the Samsung Galaxy Watch hardware on which our proprietary software is installed and distributed as part of the Product.
"Software" or "App" means AnjoConnect™'s proprietary application running on the Wearable Device and the associated mobile application, if any.
"Web Application," "Portal," or "Anjo app" means the Anjo mobile application (iPhone and Android) and any browser-based dashboard through which biosignal readings and related information are reported to the user and/or the user's parent or guardian.
"Biosignal Data" means the physiological signals (such as heart rate, motion, skin temperature, or similar wellness signals) collected by the Wearable Device and processed by the Software.
"Child" or "Minor User" means a Product user under the age of 18 (or the age of legal majority in their jurisdiction, if different).
"Parent" means a parent or legal guardian who registers an account, accepts these Terms, and supervises a Child's use of the Product.
3. Eligibility; Children and Parental Consent
The Product is designed for use by individuals age 4 and older, and is primarily marketed to families with children and teens between approximately 4 and 15 years old. The Product is not designed or tested for children under 4 and must not be used with children under that age.
If the intended user is under 18: a parent or legal guardian must create and control the account, must read and accept these Terms and the Privacy Policy on the child's behalf, and remains responsible for supervising the child's use of the Product at all times, including fit, wear time, skin checks, and interpretation of any information shown in the Web Application.
If the intended user is under 13: the Children's Online Privacy Protection Act (COPPA) requires us to obtain verifiable parental consent before collecting personal information from the child. We describe our consent process and your rights (including the right to review, refuse further collection of, or request deletion of your child's information) in the Privacy Policy. We collect only the information reasonably necessary for the Product to function and do not condition a child's participation in an activity on disclosing more personal information than is reasonably necessary.
A Parent who registers an account represents that they are the child's parent or legal guardian and have the authority to consent on the child's behalf. The Company may require additional verification of parental status or consent before allowing a Child's account to become active, and may suspend or terminate an account if it cannot verify appropriate consent.
Adults may also use the Product for their own personal wellness monitoring, subject to these same Terms.
4. Important Notice: The Product Is Not a Medical Device
THE PRODUCT IS A GENERAL WELLNESS PRODUCT ONLY. IT IS NOT A MEDICAL DEVICE, IS NOT INTENDED TO BE A MEDICAL DEVICE, AND HAS NOT BEEN CLEARED, APPROVED, OR OTHERWISE REVIEWED BY THE U.S. FOOD AND DRUG ADMINISTRATION (FDA) OR ANY OTHER REGULATORY AUTHORITY FOR THE DIAGNOSIS, TREATMENT, CURE, MITIGATION, OR PREVENTION OF ANY DISEASE, ALLERGY, OR MEDICAL CONDITION, INCLUDING ANAPHYLAXIS OR ANY OTHER ALLERGIC REACTION.
More specifically, and without limiting the notice above:
The Product does not diagnose allergies, allergic reactions, anaphylaxis, or any other medical condition. It does not detect, predict, or confirm whether a user is having or will have an allergic reaction.
The Product does not treat, cure, mitigate, or prevent any disease or condition. It has no therapeutic function of any kind.
The Biosignal Data shown in the Web Application is general wellness information only (for example, trends in heart rate or motion), and is not a clinical or diagnostic measurement. Consumer-grade wearable sensors, including the Wearable Device, are less accurate than clinical or medical-grade equipment and can produce inaccurate, delayed, incomplete, or missing readings.
The Product is not a substitute for, and must never be used in place of, professional medical advice, diagnosis, or treatment; an epinephrine auto-injector or other prescribed emergency medication; a medical alert system; or the independent judgment of a parent, caregiver, or treating physician.
IN A SUSPECTED ALLERGIC REACTION OR ANY OTHER MEDICAL EMERGENCY, DO NOT RELY ON THE PRODUCT. FOLLOW THE USER'S EXISTING ALLERGY ACTION PLAN, ADMINISTER PRESCRIBED EMERGENCY MEDICATION IF INDICATED, AND CALL 911 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY. THE PRODUCT DOES NOT CONTACT EMERGENCY SERVICES, CAREGIVERS, OR ANY THIRD PARTY ON THE USER'S BEHALF UNLESS AND ONLY TO THE EXTENT A SPECIFIC FEATURE EXPRESSLY STATES OTHERWISE IN ITS PRODUCT DOCUMENTATION, AND EVEN THEN SUCH A FEATURE MAY FAIL OR BE DELAYED.
Always consult a licensed physician or allergist before making any decision about allergen exposure, food, medication, or emergency treatment. Never disregard, delay, or alter professional medical advice, or delay seeking it, because of anything reported by the Product.
You (and, for a Child user, the Parent) are solely responsible for the ongoing medical management of any allergy or health condition, including maintaining and following an appropriate allergy action plan prepared with a physician, independent of the Product.
By using the Product, you acknowledge and agree that the Product is a wellness and information tool, not a diagnostic, therapeutic, or life-safety device, and that the Company makes no representation that the Product can detect or prevent an allergic reaction or any other medical event.
5. Description of the Service; Third-Party Hardware
The Product consists of (a) the Wearable Device (Samsung Galaxy Watch hardware running our proprietary Software), (b) the Software installed on that hardware, and (c) the Web Application through which biosignal trends and related wellness information are reported to the user and/or Parent.
The Wearable Device is manufactured by Samsung Electronics Co., Ltd. or its affiliates ("Samsung"). Samsung is not a party to these Terms, is not responsible for the Software or the Service, and has not endorsed the Product. Hardware defects, battery performance, water resistance, durability, and similar hardware matters are governed by Samsung's own warranty and terms, not by these Terms; warranty service for the Wearable Device is coordinated through the Company's logistics partner, as described in your product documentation. The Company disclaims any responsibility for defects or failures originating in the Wearable Device hardware itself, as opposed to the Software we install on it.
The Service depends on third-party infrastructure (including cellular/Wi-Fi/Bluetooth connectivity, cloud hosting, and Samsung's operating system) that we do not control. Interruptions, delays, or inaccuracies caused by such third-party infrastructure are outside our control, and Section 15 (Limitation of Liability) applies to them.
6. Account Registration and Security
To use the Product, you (or, for a Child, the Parent) must create an account and provide accurate registration information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at Support@anjo.ai if you suspect unauthorized use of your account.
7. License Grant and Acceptable Use
Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Software and Web Application solely for your personal, non-commercial use with the Wearable Device, in accordance with the Product documentation.
You agree not to: (a) reverse engineer, decompile, or attempt to extract the source code of the Software, except to the extent applicable law expressly permits; (b) use the Product for any purpose other than personal wellness monitoring, including any diagnostic, clinical, or commercial purpose; (c) remove or alter any proprietary notices; (d) use the Product in a manner that could endanger a Child, including relying on it as a substitute for adult supervision; or (e) attempt to interfere with, disable, or circumvent any security feature of the Product.
8. User Content, Data, and Privacy
Our Privacy Policy (available at https://www.anjo.ai/privacy-policy) describes what Biosignal Data and other personal information we collect, including from Child users, how we use and share it, how long we retain it, the security measures we apply, and the rights available to you and, for Child users, to Parents under COPPA and other applicable law. The Privacy Policy is incorporated into these Terms by reference. If you have questions about your child's data or wish to review, correct, or delete it, contact us using the information in the Privacy Policy or in Section 22 below.
You retain any rights you may have in content you submit to the Product (such as profile information). You grant the Company a limited license to use that content solely to operate, maintain, and improve the Service, as further described in the Privacy Policy.
9. Health and Safety Warnings
Please review these safety notices, particularly for young children:
Fit and supervision: an adult should fit the Wearable Device band, check it regularly for tightness, skin irritation, or pressure marks, and remove it if any irritation, rash, or discomfort occurs.
Choking and small parts: bands, clasps, and chargers may present a choking or entanglement hazard for young children. Do not leave a young child unsupervised with the Wearable Device, packaging, or accessories.
Skin sensitivity: some users may experience allergic or irritant skin reactions to the band material, adhesives, or metal components, unrelated to the food or environmental allergies the Product is designed to help monitor for wellness purposes. Discontinue use and consult a physician if skin irritation occurs.
Water, heat, and battery safety: follow Samsung's guidance on water resistance, charging, and battery care. Do not charge the Wearable Device while it is being worn, and do not expose it to extreme heat.
Wireless functionality: the Wearable Device uses Bluetooth and/or Wi-Fi/cellular connectivity. If you or your child have a pacemaker or other implanted medical device, consult your physician and Samsung's device documentation before use.
Data gaps: the Wearable Device may lose signal, run out of battery, disconnect, or otherwise fail to record or transmit data at any time, including during sleep, exercise, or an actual allergic reaction. Do not treat the absence of an alert or reading as confirmation that no reaction is occurring.
10. Fees and Subscriptions
The Product requires a one-time device price of $389 for the Wearable Device (pre-order pricing, plus a $20 flat shipping rate and applicable taxes), plus a paid subscription for access to the Service, as described at the time of purchase. The Company offers two subscription plans:
Annual plan: $300 per year, prepaid.
Monthly plan: $30 per month, with no minimum commitment.
When billing starts: Billing begins once you have received your Wearable Device and registered with the Anjo app. On the date you register, your credit card will be charged automatically for your selected subscription plan (the full $300 for the prepaid plan, or the first $30 monthly payment for the monthly plan). If you are on the monthly plan, your credit card will then be charged automatically each month thereafter.
Early Bird pricing and renewals: The $300 annual and $30 monthly pre-order (Early Bird) rates apply to your first twelve (12) months of service. After that, the then-current standard subscription rate applies. Subscriptions renew automatically at the end of each subscription term unless canceled.
Pre-order cancellation: You may cancel your pre-order at any time before March 1, 2027 and receive an immediate full refund of your payment (your bank may take a few business days to post it). After March 1, 2027, we place watch orders with our manufacturer, and pre-order cancellations are handled by our customer service team through the device return process described below. Contact Support@anjo.ai.
Device returns: You may return the Wearable Device within thirty (30) days of delivery for a full refund of the device price ($389), excluding return shipping costs. The device, charger, and included accessories must be returned undamaged and in good working condition, subject to normal wear and tear. Refunds are issued to the original payment method after the returned items are received and inspected.
Monthly plan cancellation: You may cancel your monthly subscription at any time in the Anjo app, with thirty (30) days' notice from the date you submit your request, and without penalties or a minimum commitment. Your subscription stays active and billing continues during the notice period. If a monthly billing date falls within the notice period, that payment is charged and your service continues through the end of that billing period. Partial months are not refunded.
Annual plan cancellation: You may cancel your annual subscription at any time in the Anjo app with thirty (30) days' notice. Your subscription stays active until the effective cancellation date, thirty (30) days after your request. On that date, we will calculate and issue a prorated refund for the unused portion of your annual subscription to your original payment method.
Cancellation confirmation: You will receive an email confirming your effective cancellation date and any applicable refund. Cancelling your subscription does not require returning the Wearable Device; the watch is yours to keep.
All fees are exclusive of applicable taxes unless stated otherwise.
10.1 Auto-Renewal Disclosures
Where required by applicable state law, we will provide clear and conspicuous disclosure of these automatic-renewal and continuous-service terms before you complete your purchase, and we will not charge you for a renewal without the consent these laws require.
California residents: Under California's Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600–17606), before your subscription automatically renews for a term of one year or longer, we will send you a reminder notice by email. We will also provide a cancellation method that is at least as easy to use as the method by which you signed up, including the ability to cancel online without contacting us by phone or mail if you signed up online.
New York residents: Under New York General Business Law § 527-a, if you are enrolled in a continuous-service subscription, we will provide clear and conspicuous notice of these automatic-renewal terms and the cancellation procedure, and, for a term of one year or longer, a renewal reminder as required by that law.
Residents of other states: A number of other states have enacted similar automatic-renewal or "negative option" laws that may require additional disclosures, reminder notices, or cancellation mechanisms depending on your state of residence and subscription term. Where any part of this Section 10 conflicts with a mandatory disclosure or cancellation right under your state's law, your state's law controls to the extent required.
To cancel your subscription, use the cancellation option in the Anjo app or contact us at Support@anjo.ai.
11. Intellectual Property
The Software, Web Application, and all related content, trademarks, and technology (excluding the underlying Samsung hardware and operating system, which remain Samsung's property) are owned by Anjo AI, Inc. or its licensors and are protected by intellectual property laws. Except for the limited license granted in Section 7, no rights are transferred to you.
12. Feedback
If you send us feedback, ideas, or suggestions about the Product, you grant us the right to use them without restriction or compensation to you.
13. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE PRODUCT (INCLUDING THE SOFTWARE, WEB APPLICATION, AND ANY BIOSIGNAL DATA OR REPORTS) IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE PRODUCT WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY BIOSIGNAL DATA WILL BE ACCURATE OR COMPLETE, OR THAT THE PRODUCT WILL DETECT, PREDICT, OR PREVENT ANY ALLERGIC REACTION OR OTHER HEALTH EVENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
14. Assumption of Risk
You understand that monitoring wellness signals in connection with allergies or other health conditions carries inherent risk, and that consumer wearable technology can fail, be delayed, or be inaccurate. You voluntarily assume all risks associated with using the Product, including reliance on it in a manner inconsistent with Section 4, and you agree that the Company is not responsible for medical outcomes, including allergic reactions, that occur while the Product is in use or not in use.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE PRODUCT, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE PRODUCT OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID THE COMPANY FOR THE PRODUCT OR SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS ($100).
Because the Product is not a medical device (see Section 4), this limitation of liability specifically extends to, without limitation, any claim that the Product failed to detect, predict, warn of, or prevent an allergic reaction, anaphylaxis, or any other medical event; any claim based on inaccurate, delayed, incomplete, or missing Biosignal Data; and any claim that a user or Parent relied on the Product in place of professional medical advice, an allergy action plan, prescribed emergency medication, or emergency medical services.
Nothing in these Terms is intended to limit liability in ways not permitted by applicable law. Some jurisdictions do not allow the exclusion or limitation of liability for death, personal injury, or gross negligence/willful misconduct, or the exclusion of certain damages for consumer transactions or for products marketed to or used by children; in such jurisdictions, the above limitations apply only to the fullest extent such law permits, and nothing here excludes or limits liability that cannot lawfully be excluded or limited.
16. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your (or, for a Child user, the Parent's or Child's) use or misuse of the Product; (b) violation of these Terms; (c) reliance on the Product contrary to Section 4; or (d) violation of any applicable law or the rights of a third party. This indemnification obligation applies to Parents with respect to a Child's use of the Product to the extent permitted by applicable law; some jurisdictions limit a parent's ability to indemnify a company for a minor's conduct, and this provision is intended to apply only to the extent enforceable.
17. Term, Suspension, and Termination
These Terms remain in effect while you use the Product. We may suspend or terminate your access at any time, with or without notice, including if we believe you have violated these Terms, misused the Product, or if we cannot verify appropriate parental consent for a Child user. You may stop using the Product and request account deletion at any time by contacting Support@anjo.ai. Sections that by their nature should survive termination (including Sections 4, 11–16, and 18–20) will survive.
18. Dispute Resolution: Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
18.1 Agreement to Arbitrate
Except for disputes that qualify for small claims court or that seek only injunctive relief for intellectual property infringement or misuse of the Product, you and the Company agree to resolve any dispute arising out of or relating to these Terms or the Product through final and binding arbitration, rather than in court, except that either party may bring an individual action in small claims court.
18.2 Arbitration Procedure
The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in Delaware (or another mutually agreed location, or, where the rules permit, remotely/virtually). The arbitrator's decision will be final and binding, subject to limited judicial review under applicable arbitration law.
18.3 Class Action and Jury Trial Waiver
YOU AND THE COMPANY EACH AGREE THAT ANY PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. IF ANY COURT OR ARBITRATOR DETERMINES THAT THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO A PARTICULAR CLAIM OR REMEDY, THAT CLAIM OR REMEDY (AND ONLY THAT CLAIM OR REMEDY) WILL PROCEED IN COURT, AND ALL OTHER CLAIMS REMAIN SUBJECT TO ARBITRATION.
18.4 Right to Opt Out
You may opt out of this arbitration agreement by sending written notice to Anjo AI, Inc., Attn: Legal, 61 West Palisade Avenue, Englewood, NJ 07631, or legal@anjo.ai, within 30 days of first accepting these Terms, stating your name and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts identified in Section 19.
18.5 Minors and Arbitration
Some states limit or prohibit the enforcement of pre-dispute arbitration agreements against, or affecting the rights of, minors, particularly for claims involving personal injury. This Section 18 is intended to apply to the fullest extent enforceable in the relevant jurisdiction.
19. Governing Law and Venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, except to the extent a different jurisdiction's consumer-protection or children's-privacy law mandatorily applies. For any dispute not subject to arbitration under Section 18 (including small claims actions or claims excluded from arbitration), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
20. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by posting an updated effective date, through the Web Application, or by email to the Parent on file). Continued use of the Product after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, stop using the Product and contact us to close your account.
21. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy and any order/purchase terms, constitute the entire agreement between you and the Company regarding the Product.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment: You may not assign these Terms without our consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
Notices: We may provide notices to you via the Web Application, email, or other reasonable means.
22. Contact Us
Questions about these Terms, the Product, or your (or your child's) account can be directed to:
Anjo AI, Inc.
61 West Palisade Avenue, Englewood, NJ 07631
Email: legal@anjo.ai